OPEN / Consult is our sister brand for business systems and process improvement. Where Studio builds your website and digital presence, Consult looks inside the business: how work moves, where time is lost, and what to do about it. Both sit under the same team, led by a founder with 30 years of design and development experience across London agencies and two decades in Thailand.
Which one do you need?
If the job is a website, online store, SEO, hosting or digital content, you are in the right place here at Studio. If the real problem is how the business runs day to day, with enquiries, quotes, bookings, stock, payroll or reporting slowing people down, that is a Consult job. Both sit under the same OPEN / Hub team, so you can start with either and we will point you the right way.
A structured look at how work actually moves between your people, departments, data and software. Consult starts with a free discovery call, then offers scoped onsite reviews, and you own whatever comes out of them.
Most of the friction they find is invisible because teams have got used to working around it. A review makes it visible and prices the fix.
Once the friction is mapped, Consult helps you remove it. Sometimes that is a better process. Sometimes it is the right off-the-shelf tool, properly set up. Building something is the last resort, not the first.
When information changes hands between systems, things get retyped, missed or delayed. Consult connects the tools you already use and automates the handoffs, with each change mapped to hours saved or errors removed.
When a review finds something genuinely worth building, Consult builds it: small, focused systems owned by you. Client portals, internal tools, booking and payroll systems, customer channels. Built around your business, not the other way round.
Consult starts every engagement the same way: a free discovery call of up to 30 minutes. After that there are two paid review options, both scoped to your business, and you own the findings either way. No obligation to build anything.
Like Studio, Consult is part of OPEN / Hub and draws on the same twenty years of building for Thai businesses. Onsite reviews run across Pattaya, Chonburi and Bangkok, with remote reviews available elsewhere.